Smart Technology Team Solutions
Smart Technology Team Solutions provides technology products, support, and solutions to consumers, families, businesses, and organizations in Estherville and the Iowa Great Lakes area.
Why Smart Technology Team Solutions?
We like to say that although “Big Box” retailers ship, we deliver. And this is what we mean by deliver.
We answer our phone, we return calls, and we respond to email and social media messages promptly. We promise to make communicating with us easy.
We offer amazing, concierge-level customer service. We promise to provide a customer service experience that values long-term relationships over short-term sales.
We focus on our local community, and we’re committed to its economic development. We promise to prioritize the needs of our local consumers, families, businesses, and organizations.
We are VERY pleased with Smart Technology Team Solutions! Edwin installed all our [security cameras] and made sure it was what we wanted and went through everything with us before leaving! He answered all questions and didn’t rush us! Definitely pleased with everything and highly recommend them! — Amber N., Estherville
I just had Smart Technologies update two computers to one. They were very professional [and] did a great job at advising me what my options were. I received the quote from them within a couple hours after I dropped both computers off. when the parts came in they upgraded the laptop and transferred all the data from the two to one. when I went to pick it up Edwin did a fantastic job at explaining to me what they did and had me go on the computer and make sure everything was working properly. This was all done in a very timely manner. I really appreciated their customer service and their pricing was very reasonable also. It’s great to have a business like that here locally. I highly recommend this company to anyone that has any computer needs, issues or networking needs. One Satisfied Customer. — Jack S., Estherville
I approached Mark and Edwin at Smart Technology Team Solutions about purchasing a new laptop to replace my existing laptop. They gave me proposals for a new computer which I thought was similar pricing to the big box stores. They asked about my existing laptop which was a four-year-old HP with an Intel 7 processor. After checking it, they suggested I replace my hard drive with a solid-state drive and upgrade the memory. It was about 1/3 of the cost of a new one. In a couple days, they ordered the parts and installed the new solid-state and doubled my ram memory. The computer speed at start up changed from 60 seconds to 14 seconds. My programs that took sometimes 2 minutes to load do it now almost instantly. All my software licenses transferred seamlessly. They did it all in a matter of a few hours. My laptop is like a new one. I give them my best recommendation. Nice to have a local small business to be able to do this work in our community. — John R., Estherville
Visit our Retail Store
Our retail store in conveniently located at 500 Central Avenue (Highway 9) in downtown Estherville, and we are open Monday through Saturday.
Meet our Leadership Team
Edwin possesses extensive experience in enterprise-level technology infrastructure, including networking, cybersecurity, and advanced technology support.
Mark A. Gruwell
Chief Learning Officer
Mark possesses a strong background in consumer-level technology support, customer service, training and development, and executive leadership.
Senior Recruitment Officer
Rick possesses expertise in retail franchising, sales, revenue growth, and business relations in the independent computer dealership industry.
Reach out to Us
We offer several simple ways to contact us, and we promise to return your message as soon as possible.